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It’s frustrating when any app stops working on your Mac, let alone an app that you use as often as Apple Mail. Fortunately, whatever the problem is, you just need to follow a simple set of troubleshooting steps to fix it. It might become totally unresponsive or it might just stop receiving new emails. You can find these settings in the Advanced tab.There are lots of ways Apple’s Mail app might stop working on your Mac. Make sure that IMAP Port is 993 and that the checkbox Use SSL is checked. Make sure Use Secure Sockets Layer (SSL) is checked, and that Password is selected from the Authentication drop-down menu. You have now set up your email account in OS X Mail. The Password is the one you chose, when you created your account in the Control Panel.

Make sure Authentication is set to Password and that User Name is set to your email address. Make sure Server Name is selected and click the Advanced tab. Return to the Accounts screen by clicking Mail, Preferences, Accounts.įrom the Outgoing Mail Server (SMTP) drop-down menu, select Edit SMTP Server List. If so, make sure Take account online is checked, and click Create. Click Continue.Ĭheck if your details are correct. Fill in your email address in the User Name field, and your password in the Password field. Make sure Use only this server is checked. In the Outgoing Mail Server field, enter. In the Incoming Mail Server field, type in .įill in your email address in the User Name field, and your password in the password field. Click Continue.Įnter a description for the Description field, which will help you recognize the account.

This is the password you set when you created the email address in the One.com Control Panel.

This will be the email address you have created in the One.com Control Panel.įill in the Password field. Your full name will be visible to the recipient(s).įill in the Email Address field. From the top bar, click Mail, then click Preferences.Ĭlick Accounts at the top of the new window.Ĭlick the + icon at the bottom-left of the window.įill in the Full Name field.